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How can I fix the 'No active modality found for current treatment' error in Renvio’s Dialysis Manager after transferring a patient?

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Written by Nicole Lee
Updated over 3 months ago

Resolving the "No Active Modality Found for Current Treatment" Error in Renvio’s Dialysis Manager

When transferring patients in Renvio's Dialysis Manager, users may encounter the error message: "No active modality found for current treatment. Please update modality and mode set to proceed." This issue arises when a patient's active treatment modality is not configured correctly, often due to an End Date being assigned to their modality.

Steps to Resolve the Issue

Follow these step-by-step instructions to resolve the error:

  1. Access the Patient Record: - Open the patient profile in Dialysis Manager.

  2. Edit the Patient Information: - Locate and select the Edit Patient option. - Navigate to the Other Info section.

  3. Check Modality Details: - Scroll down to the Modality section in the patient's information. - Review the entries to identify if an End Date is associated with any modality records.

  4. Remove the End Date: - If an End Date is present for the modality, edit the entry. - Clear the End Date field and leave it blank.

  5. Save Changes: - Once the End Date is cleared, save the updated patient details. - This action will re-establish the active modality required for the current treatment.

Additional Tip

If you already know the issue lies in the End Date, you can skip the detailed steps and directly remove the End Date in the patient's modality settings. Simply erasing the End Date and saving will resolve the error effectively.

Frequently Asked Questions (FAQ)

Can I simply erase the End Date in the patient’s modality to fix the error?

Yes, you can. Removing the End Date in the modality settings will restore the active modality for the current treatment and resolve the error. Please assure when removing end date that you validate it is the correct modality. Additionally, in teh Edit Patient > Admit/Discharge information. Please confirm the patient has an active record.

By following the above steps, you can address the error and ensure seamless patient treatment settings within Renvio’s Dialysis Manager. For further issues, refer to Renvio’s support resources or contact technical support for assistance.

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